PRIVACY POLICY

Last Updated: 8 JAN 2026

This Privacy Policy explains how Tselach Pte. Ltd. (“Tselach”, “we”, “our”, “us”) collects, uses, protects, and manages personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

By using our Website or submitting personal data, you consent to the practices described in this Policy.

1. Types of Data We May Collect

We collect only what is necessary for communication, service delivery, or platform functionality.

1.1 Information You Provide

• Name

• Email address

• Phone number

• Company details

• Project or inquiry information

• Uploaded documents

• Form submissions

• Service requests

1.2 Automatically Collected Data

• IP address

• Browser information

• Device details

• Cookies and analytics data

• Pages visited and session duration

1.3 Platform or Account Data (If Applicable)

If we later offer online tools, we may collect:

• Account login credentials

• User activity logs

• System usage statistics

• Preferences and settings

• Service configuration data

1.4 Third-Party Integrations

Information shared through tools such as:

• CRM systems

• Calendly or scheduling tools

• Chatbots

• AI systems

• Payment gateways (if added in future)

2. How We Use Personal Data

We use data for legitimate business purposes, including:

• Responding to enquiries

• Providing consulting or professional services

• Managing customer relationships

• Delivering software or digital solutions

• Scheduling meetings or follow-ups

• Improving website functionality and analytics

• Sending updates with your consent

• Maintaining internal records

We do not sell personal data to third parties.

3. Cookies & Tracking Technologies

We may use cookies for:

• Website functionality

• Performance analytics

• User experience optimisation

• Security and fraud prevention

You may disable cookies, but some features may not function properly.

4. How We Share Personal Data

We may share data only with:

• Internal employees for operational needs

• Trusted service providers (hosting, email, CRM, analytics)

• Partner organisations engaged in project delivery

• Law enforcement or government authorities where required by law

All third parties must comply with PDPA requirements.

5. Data Protection & Security

We apply reasonable security measures including:

• SSL encryption

• Secure servers

• Access controls

• Data minimisation policies

• Regular security monitoring

However, no online transmission is completely secure.

6. Data Retention

We retain personal data only as long as necessary for:

• Fulfilling service obligations

• Contractual requirements

• Recordkeeping or audit needs

• Legal and regulatory compliance

Data no longer needed will be securely disposed.

7. Your Rights Under PDPA

You may request to:

• Access your personal data

• Correct or update inaccurate information

• Withdraw consent to data usage

• Request data deletion, where legally permitted

Requests can be sent to:
📧 info@tselachsg.com 

8. Withdrawal of Consent

If you withdraw consent:

• We may not be able to continue providing certain services

• Your data will be removed unless required for legal obligations

9. International Data Transfers

If personal data is transferred outside Singapore, we ensure receiving parties provide a comparable level of protection.

10. Children’s Privacy

We do not knowingly collect data from individuals under 18.
If such data is discovered, it will be deleted promptly.

11. Updates to This Policy

We may update this Privacy Policy at any time.
The latest version will always be posted on this page.

12. Contact Us

For data protection matters, please contact:

Tselach Pte. Ltd.
Email: info@tselachsg.com
Website: www.tselachsg.com